Who can we reach out for help? I’ve tried ALL the supposed resources in Central Florida. Who are the first responders for mental patients?
Yes i’m the call center director here hi uh my name is i am a current patient at the center and getting a prescription for tenazepam which all the resources that are available to me i have gone to a general practice i have called an emergency clinic i have called florida hospital i have called aspire that was a great
Suggestion by someone um ev every resource i have been able to get a hint of i have followed and i’m i’m ending back with and if he is unable to see me on thursday and if he says that he’s uh you know practicing his uh what is it his hippocratic guidelines and rules that your center has but they obviously don’t
Support my needs okay i need my medication i understand um we just we right now we don’t have any more appointments cancellation that’s the best we can do is and if we can get you in he is back to back with appointments though let me let me downshift i’m sorry i’m gonna downshift i’m i’m gonna bring
Asking me you’re asking me to dilly dally after like if i was some stupid scum drug addict looking for a fix that is degrading i just need the prescription because doctors have put me on that prescription i did not choose to be on that it for many many years and now because of some guidelines that i’m demanding
That i go to leesburg to see this doctor i i i find it like like like just just too demanding of me i’m i’m i am i guess i am bipolar you know i’m so emotional but you have not been able to give me one possible alternative or solution for me getting that i can’t find one but you cannot who can by the provider
And that’s all i can do man we did put the request in when you had initially requested it and the provider put in a referral for you um but the provider has to see you and if he doesn’t have an appointment i i don’t know what to say other than i could send another request over to the office this is this is great of
How i am getting a bigger picture of how the least of these what the bible says to the least of these unto god to jesus but no you this is abusive you know you give them crumbs and you think you’ve done a good deed to society by giving crumbs begging here i’m not begging i’m demanding i’ve worked many
Years and this is the kind of service i get as a member of this society i am a u.s citizen i was born here i’m not an illegal immigrant why why am i being treated this way i just don’t have an appointment available and i did reach out to the office while you were speaking with the other young lady and they said
They had offered you an appointment last time people bring up previous examples when you don’t then you don’t recall the reason why it was on the same day i cannot make the transportation go out there like that you i have i have to have make arrangements and things like that i’m not i’m not an able-bodied person
I my i don’t sleep nights i’m disoriented you know you you you make demands but you don’t you don’t facilitate to my needs you don’t do things according to my illness if i had no legs would you ask me to run ma’am yes the best that i can do is reach out to the office and tell them to that you’re requesting
Can’t create an appointment that’s not there i understand your role i am not angry with you if you’ve noticed from my argument it’s not against you and you’re wrong i don’t think it is i unders i can empathize with your situation so i i am sorry that we are not accommodating you the way you’d like i don’t know
What else that’s fine i don’t have anywhere to put i don’t know what the thing is the real problem is it’s like when i call uh if i call a doctor a regular general practice doctor with with a private practice and you call and you say that you don’t have a prescription but your next appointment is on this day
Or whatever they send electronically a refill they don’t give you this harassment i’m not going to beg i will go i understand it’s not it’s not up to me though it’s up to the provider and i can only and i can only tell you what’s doing i i might be you know paranoid conspiracy theory or whatever i’m just speculating you
Know i i speculate on experience i’m 46 years old not available it’s really not an issue of availability they can squeeze you in sometimes some doctors schedule two people from this for the same time slot which they’re not supposed to do but they do it they can squeeze you in i’m i’m well aware of how some of
These things are i’m getting old i’ve been going to doctors astonished surprised just i don’t know just not dumbfounded about how the center has refused to meet my need i am not a drug dealer i am not selling abusing or anything this drug what is the big deal the lady from from sally supposedly her name was sally
Told me that you you no that’s not true you know and then she tells me that you know doctors can jeopardize their license by issuing this controlled substance well they can stop they can stop but then they need to taper me off the medication because i this i don’t want to take this nobody nobody in the
Center can do anything you guys are all impotent you’re all like powerless you can’t do anything you’re like little robots doing your jobs but nobody can find solutions to anything nobody does nobody they pass they’re passing you along pass you along pass you along i think you all want to get rid of me i i’m troublesome
I know i need my medication if you have any authority or influence in any way i don’t know what you can do to get me my medication and if you can’t do anything then i’m wasting my time here and it’s just hot air coming out of my mouth talking to you no i can’t get your medication i can only request from the office
That’s all you do you can’t you can’t do anything that’s why who can i talk to the the lady from referral she can’t do anything works are y’all wanting me to get you are the system of getting into the hospitals deliberately participating in this process my silence is because i’ve told you what i am
Able to do and we’ve been on the phone for quite some time now and we’ve told you that you can if you want i mean i can’t prevent you from walking into the office but if that’s what you want to do walk into the office i cannot do anything for you there are no appointments available i told you i could reach out to the
Office and see if they can make an accommodation you continue to have me stay on the phone and you keep telling me i’m not able to do anything i’m telling you because what is it that you’re wanting me to do what is it that you’d like me to do i wish you could tell me who is the person in charge to get me my prescription
I don’t care about appointments doctor is the provider you would need to see and he’s and i told you that he is booked on thursday but i could go and let them know ma’am we can go on and on and i refuse to do this anymore okay let’s end it i agree this is not it’s not being progressive but okay points before
We leave number one point that your department does not offer solutions to situations like mine situation is a prescription i wish you do not have control over the prescription the doctor writes it if the doctor says he’s not going to write the prescription there is nothing i can do about it so please don’t tell me
I’m not giving you a solution i am not the doctor i do not make i i cannot write you a prescription i can send an encounter to the provider and the provider tells me what he will or will not do and we’ve shared that with you and you’ve spoken with the office and this has been going on and on and on but i’m trying to
Get it now this is not the first conversation we’ve had you’ve had you spoke endlessly with the office you’ve expressed how you feel and now you’re now now you’re telling me that i’m not doing anything for you so if i’m not doing anything for you what is it that you’d like me to do tell me who can write a
Prescription you said the doctors i told you dr valente and and i’m not going to continue i will send out the information to the office and i’ll have the office get in touch with you red flags what role does the supervisor play in resolving problems if the scheduling department is the only point of contact for patients
The department needs to be equipped with solutions duties how did i offend her i’m desperate the inner compass initiative provides resources tools in a community of peers to facilitate more and to support others around the world who diagnosis and drugs old man on the mountain needed antidote to the
Genetic deterministic and psychology the wellspring the mission maddenamerica.com provides news of psychiatric research original journalism articles and a forum for an international group of writers to explore issues related to the goal of remaking confidential christ-centered experience listen to care
For and walk with those going i let you push me past the breaking point i stood for not a thing
Transcribed from video
Denied Temazepam Part 9 – Who's In Charge? April 3, 2018 By Still Becoming
